FAQs
What is Family Helper Hub?
Family Helper Hub creates practical planning resources for families preparing to bring nanny or helper support into their home. Our resources are designed to help you organise your needs, conversations, expectations and routines with more clarity.
What is the Free Checklist?
The Free Checklist is a simple downloadable resource designed to help you begin identifying what kind of support would make the biggest difference in your home.
How do I receive the Free Checklist?
Enter your first name and email address on the Free Checklist page. The checklist will be delivered to your inbox, and you may also receive helpful resources and occasional updates from Family Helper Hub. You can unsubscribe at any time.
What is included in the Family Support Starter Guide?
The guide is a digital resource that includes 12 practical printable worksheets to help you clarify your needs, prepare important conversations, organise expectations and think through a smoother beginning at home.
How much does the Guide Cost?
The Family Support Starter Guide costs AED 149.
How will I receive the Guide after purchasing?
After successful payment, you will receive access to the digital guide through the delivery method set up on the website and/or by email. Please save your download after purchase.
Can I print the worksheets?
Yes. The worksheets are designed to be printable and may also be completed digitally where convenient.
Does Family Helper Hub find or recommend nannies or helpers?
No. Family Helper Hub does not provide recruitment, placement, matching or recommendation services.
Does the guide guarantee I will find the right helper?
No. The guide is designed to support your planning and preparation. Any selection or arrangement remains your responsibility.
Does the guide provide legal or employment advice?
No. The guide is not legal, employment, immigration, visa or sponsorship advice. You are responsible for following all applicable laws and requirements in your location.
Can I get a refund for the digital guide?
Because the guide is a digital product, purchases are generally non-refundable once the digital content has been delivered or made accessible, except where required by applicable law or in verified cases such as duplicate payment or an unresolved technical access issue. Please review the Refund Policy before purchasing.
How can I contact you?
Email contact@familyhelperhub.com for support or questions.